Free greenhouse set-up advice from Mazrae Bekr

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Mazrae Bekr Store

Contact & support

Partner with us

Bekr Store support

Need help? Choose how you’d like to reach us.

Quick contact

Quick contact

Phone, messenger and email: the quickest way to ask before you buy.

Saturday to Thursday, 8:00–18:00

Visit a store

Visit a store

See the goods up close and collect them on the spot.

Saturday to Thursday, 8:00–18:00

Support ticket

Support ticket

Open a request and the right person will follow it up.

Saturday to Thursday, 8:00–18:00

We are always within reach.

The quickest way to ask before you buy: phone, messenger and email.

Quick contact

Quick contact

Our sales and support team answer calls and messages during working hours.

Bulk buying, with dedicated support.

Arrange quotes, project prices and heavy deliveries with our business sales team.

Bulk and business orders

Bulk and business orders

For quotes, project pricing and heavy loads, talk to our business sales desk.

Stay with us on social media.

See today’s prices, how-to videos and offers before anyone else.

Social media

Social media

Follow today’s prices, how-to videos and offers on our social channels.

Branches and agents

Tap any point on the map for details

International offices

The address and phone numbers of each office, mill and agent

  • Tehran central store

    Store address: تهران، خیابان سعدی جنوبی، بازار آهن شاد‌آباد، راسته‌ی ۱۴، پلاک ۱۲۰

  • Karaj Road warehouse

    Warehouse address: تهران، جاده‌ی مخصوص کرج، کیلومتر ۱۴، شهرک صنعتی چهاردانگه

Frequently asked questions

Quick answers to the most common questions

How long does delivery take?

Usually 2 to 5 working days, depending on the city and the shipping method.

How do I track my order?

From the order tracking page, with the order number and the mobile you ordered with.

Can I return an item?

Yes. If an item is faulty or not as ordered, request a return from the orders section of your account.

Do you issue a formal invoice?

Yes, every order comes with a formal invoice.

When is support available?

Saturday to Thursday, 9:00 to 18:00. Messages sent through the contact form are answered as soon as possible.